當人身體不適的時候, 在認知上會有很大的改變. 在今天的單元中, 讓我們分享該如何透過更良好的聆聽跟溝通, 幫助身邊的同事。

Key takeaways:

• Be Patient
  • With them or yourself
• Prepare and Plan:
  • Make sure what you are about to say is easy to read and understand
• Conciseness is Key
  • Get your thoughts into key points
• Listen Actively
  • Avoid interrupting and leave your commentary at the end
• Schedule Strategically
  • Schedule the presentation during the “good” time. Observe and take note of when would be the best time to talk and discuss issues.