有些人問完問題，但你卻不知道要從何著手: 為什麼呢? 第一 太長、第二、重點很多、第三故事跟問題不相關。碰到這個狀況要如何回應呢?

問題疊疊樂…怎麼回?

• I believe your original question was…
• We’re short of time, so let’s answer this part…
  • Let’s follow up at a later date to discuss…
• I hear a few questions in there, do you have a particular place you’d like me to start?
• I’ll try to answer these one at a time, starting with…

故事太長,但問題夾在裡面…怎麼回?

• If I understand you correctly, you are asking about …
• I’ll answer you question in 3 parts, 1st … 2nd… 3rd …
• What strikes me about what you said is…, in my experience…