在第141單元中我們探索醫生的溝通技巧。今天的單元我們來藉由醫生所得面臨的問題，學習在職場中避免溝通的障礙。
單元
EP. 141 從醫生身上所學習到的溝通技巧
文章
Why is Communication Skills of Physicians Important for Patients’ Satisfaction?
Barriers to effective communication between family physicians and patients
書籍
- Life on a Knife’s Edge: A Brain Surgeon’s Reflections on Life, Loss and Survival
by Rahul Jandial
- James Weber (CEO of Brooks Running) - esophageal cancer diagnosis
溝通障礙
- Fear of overpromising patients
- Time constraints
- Not being able to response to emotional needs.
障礙導致不信任
如何透過溝通建立信任?
Why is Communication Skills of Physicians Important for Patients’ Satisfaction?